Knowledge base
Build an online help repository for your product
How to enlarge pictures in the Knowledge Base
If you want pictures in the Knowledge Base to get larger after a reader points at them with a mouse, do the following. Go to Settings > Knowledge Base...
How to adjust Knowledge Base template?
To adjust Knowledge Base template to your needs, select Settings > Knowledge Base settings > Template. You can select one of three possible choices: ...
Restricted access to the Knowledge Base/Private Knowledge Base
In your Sugester's account you can create many knowledge bases and share them with groups of people, dependent on their content and meaning. For exam...
How to add a new category to your Knowledge Base
If you want to create a new category for your Knowledge Base posts, select Settings > Knowledge Base settings > Categories: Here you can add, edit or...
The order of posts
In your Knowledge Base settings you can select the order of posts. The order is set for the whole knowledge base, not for particular categories. So ma...
How to set post's release date
If you’re in charge of creating knowledge base in your company, or you have reccuring releases of articles the whole company is waiting for, and at th...
How to select a category to be displayed in a changelog
News in the changelog are displayed from a defined category in your Knowledge Base. If you want the widget to display news from all categories, select...
Change of the changelog view
With CSS you can adjust changelog widget to your needs. To add your own CSS styles, select Settings > Knowledge Base settings > Changelog. In the Cust...
Description of the changelog
A changelog widget allows to display to users news about your app or updates in the system. You can add a changelog widget to any place at your websit...
Configure and manage your knowledge base
Knowledge base configuration All information about setting up, configuring and managing your knowledge base collected in one place. How to c...
Editing knowledge base categories
If you want to add, remove or edit your knowledge base categories, simply go to Settings > Knowledge base configuration > Categories. There, you can...
Receive notifications about changes in your Knowledge Base
If you want to receive notifications about changes in your Knowldge Base, go to Settings > Knowledge Base configuration > Communications and input you...
How to rename my knowledge base
To change the name of your knowledge base, go to Settings > Knowledge base configuration > Name and write your new name in the field provided.
Knowledge Base basics
1. What is a knowledge base? A knowledge base is a collection of useful content about topics related to your business or organization. Having a robust...
How to define who can access your knowledge base
To define who can read posts on your forum, go to Settings > Knowledge base configuration > Privacy.
How to create a Knowledge Base
Go to your Sugester main page and click ‘Create a Knowledge Base’ 2. Give your Knowledge Base a name in the field provided 3. Click ‘Create a Knowle...