[Sugester Help ](https://help.sugester.com/index.md)

# General

Get help with general setup & configuration

- [How to check status' ID?](https://help.sugester.com/36527469-how-to-check-status-id.md) — Each status in Sugester has its own unique ID. It’s quite useful to know it, eg. when you create your own macros. If you want to check status’ ID, all...
- [Files in Sugester](https://help.sugester.com/28103860-files-in-sugester.md) — All Sugester’s users can store their files in the cloud. In all paid plans the file space is unlimited, in the free plan it’s 1GB.
Maximum size of one...
- [Custom modules names](https://help.sugester.com/22434588-custom-modules-names.md) — In Sugester you can add your custom names for each module. Thanks to this feature you will easily adjust Sugester to your company's terminology and ma...
- [SMS campaigns and SMS sending](https://help.sugester.com/22431786-sms-campaigns-and-sms-sending.md) — To enable SMS sending first you have to integrate Sugester with SMSAPI (Settings > Account settings > Integrations).

Learn more about integration her...
- [Status color for emails, tasks, deals and clients](https://help.sugester.com/22427736-status-color-for-emails-tasks-deals-and-clients.md) — In Sugester you can add colors to emails, tasks, deals and clients statuses.
From now on all your posts will be much more visible in the system. You c...
- [TODO list](https://help.sugester.com/22426953-todo-list.md) — Sometimes you have to note quickly some activities, eg. to finish your negotiation with a client, finish your email or go to project’s next level. In ...
- [Adding, dragging and downloading attachments](https://help.sugester.com/22385541-adding-dragging-and-downloading-attachments.md) — In Sugester you can add all kinds of attachments not only in emails, but also in tasks, deals, projects or in client’s profile. It makes it easier to ...
- [Browser in files](https://help.sugester.com/22382664-browser-in-files.md) — In Sugester you can store important company’s files. System enables archiving and keeping the order thanks to folders.

You can quickly find a particu...
- [Sorting files](https://help.sugester.com/22380615-sorting-files.md) — Files module in Sugester is a comfortable place, where you can store important documents. If you have a lot of them, you will easily find particular o...
- [Multipass Server](https://help.sugester.com/16263889-multipass-server.md) — Sugester enables you to synchronize users “externally’ with other services through the use of the safe Multipass SSO protocol.

Configuring the Multip...
- [Multipass login](https://help.sugester.com/16261774-multipass-login.md) — Login

Apart from manually adding users Sugester also offers you the ability to synchronize “externally” with other services using the Simple SSO and ...
- [Configuration title pages in a browser window](https://help.sugester.com/8394268-configuration-title-pages-in-a-browser-window.md) — Sugester allows you to change the display of the title of the card you are currently in.
To change the title, go to Settings -> Advanced and in the Pa...
- [The possibility to suspend user in the system](https://help.sugester.com/8173831-the-possibility-to-suspend-user-in-the-system.md) — If you have to say goodbye to one of your employees, you do not need to completely remove him from the System to prevent access to your account and yo...
- [Custom dashboard view](https://help.sugester.com/5818667-custom-dashboard-view.md) — Sugester allows to configurate content in Dashboard, the default website after login. In Dashboard settings (Settings > Account settings > Advanced > ...
- [Email notifications about new tasks and messages](https://help.sugester.com/3412868-email-notifications-about-new-tasks-and-messages.md) — You can receive email notifications about all new items, such as emails, tasks and internal comments, which appear on your Sugester account. This opti...
- [List of available Handlebars variables](https://help.sugester.com/1921581-list-of-available-handlebars-variables.md) — Sugester lets you use a number of Handlebars variables to modify the looks and functionality of your forum/knowledge base. See below to read the full ...
- [API documentation](https://help.sugester.com/1516295-api-documentation.md) — Sugester API

You can use our open API to integrate your app or service with Sugester.
The API lets you add objects (e-mails, tasks, forum posts) to y...
- [New user privilege category - access restricted to e-mail and own tasks](https://help.sugester.com/1427805-new-user-privilege-category-access-restricted-to-e-mail-and-own-tasks.md) — We have added a new user category to Sugester. From now on, when you invite a person to your account, you can assign them this new class and restrict ...
- [Custom module names](https://help.sugester.com/1355149-custom-module-names.md) — We have added a new feature to Sugester. From now on you can give custom names to Sugester's modules. This makes creating a personalized experience fo...
- [Managing pages](https://help.sugester.com/1235189-managing-pages.md) — Sugester is your online customer support and service center. Apart from our core tools - the helpdesk dashboard, simple CRM, product forum and knowled...
- [Using Sugester's unlimited file storage](https://help.sugester.com/1232473-using-sugester-s-unlimited-file-storage.md) — All paid plans in Sugester give you access to our unlimited cloud
storage; on the free plan, storage is limited to 1 GB. The maximum
supported file si...
- [Reports](https://help.sugester.com/1218876-reports.md) — Sugester is equipped with powerful reporting tools. You're always just a few
clicks away from comprehensive, visualized information about the life of ...
- [How to enable Facebook login](https://help.sugester.com/1148077-how-to-enable-facebook-login.md) — To enable Facebook login, go to Settings > Account settings > Login and tick Login with Facebook. You are going to need two codes - your Facebook App ...
- [How to adjust your spam policy](https://help.sugester.com/1136691-how-to-adjust-your-spam-policy.md) — 1. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Account settings’.

  Scroll down to the section marked ‘Spam policy’.

  From t...
- [Display additional user info from your own portal (eg. logins or e-mail addresses)](https://help.sugester.com/1119503-display-additional-user-info-from-your-own-portal-eg-logins-or-e-mail-addresses.md) — In some cases it's useful to know which specific user submitted a particular post, especially if you want to contact them about ticket resolution. You...
- [Sugester under your own domain name](https://help.sugester.com/1119469-sugester-under-your-own-domain-name.md) — In order to add your own domain (eg. help.yourdomain.com):

	In your DNS configuration set CNAME to dns1.sugester.pl;
	Please choose a domain like sug...
- [Sample SSO configuration](https://help.sugester.com/1119406-sample-sso-configuration.md) — Sugester supports logging in through accounts from third-party websites that have login APIs. When a user tries to log on to the Sugester forum our se...