Chat reply templates

Created: 2016-04-15
Last updated: 2016-07-26
Post view count: 842

Chat conversations are often made up of repetitive components - hellos, goodbyes and answers to frequently asked questions. What if you could just type them once and then reuse them as templates?

Sugester lets you add new reply templates straight from the operator's panel. Just clik on Templates > New template.

Adding a new chat template in Sugester

Clicking the +New template button will send you to the following screen:

New chat template form

Your new template will be available after you fill in the form and click Save.



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