How to set up MX records to point to Sugester
Last updated: 2017-12-05
Sugester allows you to redirect all incoming mail to all e-mail addresses for the domain by adding the MX record. For the content of the MX record needed to redirect mail to Sugester proceed as follows:
- Contact us by e-mail (info@sugester.com) indicating the name of the domain you want to redirect to HelpOcean. We will send you the contents of a TXT record, which will verify the domain.
- Add received from us TXT record to the domain and wait for verification.
- After successful verification of the domain will contact you to set the MX record.
- In the domain change or add a new MX record:
10 inbound-smtp.eu-west-1.amazonaws.com
You can check whether a new TXT record is already publicly visible using the site: http://mxtoolbox.com/SuperTool.aspx?action=txt:_amazonses.YOUR-DOMAIN.ORG tip - "your domain" should be replaced with the address of your domain
Below you will find instructions on how to add a new record to the domain:
- Log in to your domain with your hosting provider.
- Go to the Edit menu domain's DNS records. Probably you have the name of "Managing DNS Settings", "Name Server Management" or "Advanced Settings".
- Add a new record TXT (verification domain) and MX (mail forwarding).
- Save the changes and wait - applying changes may take up to 72 hours, but usually it happens a lot faster.
MX record changes can take up to 72 hours to go into effect, but they typically happen much sooner.
If you have any trouble following these steps, do not hesitate to contact us directly at helpdesk@sugester.com.
Important: please contact us at info@sugester.com after you've completed these steps - we will need to adjust server settings on our side as well.
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