Agent collision detection
Created:
2015-08-25
Last updated: 2018-06-14
Last updated: 2018-06-14
Post view count: 2429
Things can get messy when two people start working on the same thing without knowing about each other. This is why we added a new feature to Sugester - agent collision detection. From now on, when multiple persons open the same ticket, a clear warning is displayed on the page.
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