Email archive import - zipped .eml files

Created: 2015-08-25
Last updated: 2016-01-05
Post view count: 951

Maintaining continuity can be a challenge when you're transitioning between customer support systems. This is why Sugester now includes an email archive import feature.

Please note: the software only supports importing zipped .eml files smaller than 100 MB. Contact us at if you need assistance with this process.

To import your email archive to Sugester, go to Settings > Import/Export > New import > Import emails. On the following screen click on Choose file, select your zipped .eml archive, and click 'next'. You're done - your emails will be available in Sugester after the archive has been processed.


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