User with access to posts and emails from one departments
Created:
2016-05-11
Last updated: 2018-06-26
Last updated: 2018-06-26
Post view count: 1944
If you want a user to have limited access to the system (eg. he is your client and we want him to assign tasks, comment, check tasks' progress) you need to add him in the way described below:
Select Settings > Users > cog icon on the right > Invite user. In 'Privileges' field select 'User restricted to helpdesk'. Next, if he accepts invitation, you can edit his profile and select projects you want to share with him.
By default, when you create a new project, it is marked that everyone has access to it. If you unmark this checkbox, you can select users with access to it.
Select Settings > Users > cog icon on the right > Invite user. In 'Privileges' field select 'User restricted to helpdesk'. Next, if he accepts invitation, you can edit his profile and select projects you want to share with him.
By default, when you create a new project, it is marked that everyone has access to it. If you unmark this checkbox, you can select users with access to it.
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