E-mail threads

Created: 2015-09-16
Last updated: 2016-01-05

Post view count: 1028

We have added a new feature to Sugester. You can now switch on conversation threading for e-mails. With this option switched on, long e-mail exchanges will no longer appear as multiple single messages. Instead, they will be automatically grouped into a comprehensible view - much like in Gmail.

Since some users prefer to view their e-mails traditionally, this option is disabled by deafult. To enable conversation threading, go to Settings > Account settings and in the section labeled E-mails and tickets tick the box marked Group messages into threads.

Important: remember to click 'Save' at the bottom of the page for the changes to take effect.


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