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General
API documentationSugester API You can use our open API to integrate your app or service with Sugester. The API lets you add objects (e-mails, tasks, forum posts) to y...
API & Integrations
SMSapi integrationYou can integrate Sugester with SMSAPI and: send personalized text messages. It will sure increase your client's commitment send texts with birthda...
API & Integrations
Dropbox integrationDropbox makes it much easier to work with files. You can create, store and share yours and your team’s files. In Sugester you can add files from your...
General
Sample SSO configurationSugester supports logging in through accounts from third-party websites that have login APIs. When a user tries to log on to the Sugester forum our se...
Macros
Text notification - new dealDoes your company provide training services? Or maybe your job is to implement different kinds of software for other companies? Do you need to know ab...
General
SMS campaigns and SMS sendingTo enable SMS sending first you have to integrate Sugester with SMSAPI (Settings > Account settings > Integrations). Learn more about integration her...
Filters
Filters - converting email into a clientSugester enables you to create a special filter, which will scan the default content of the email and convert it into a new customer in the database. ...
API & Integrations
Creating a client from Ebay notificationsEbay is a well known global server for online auctions. Thanks to Ebay you can sell and buy everything. If you’re a seller and you have an Ebay accou...
Basic operations in helpdesk
How to get SMS notification when you receive an emailto enable SMS notification to alert the user through SMS about every incoming email on his mailbox, first integrate Sugester with SMSAPI account (SMS...
Filters
Filtering messages/tasks which contain a specific phrase or phrases (OR, AND)Filters have been provided with a new extension - since now they have the functionality of OR/AND. If you want your filter to be even more effective, ...
API & Integrations
Integrating with InvoiceOcean.com - synchronizing clients and invoices as interestsIf you are using the cloud based invoicing software InvoiceOcean.com, then you should know that it can be easily integrated and synchronized with your...
Filters
Filters - Assign to user; to folder; to project; to department. Change into an assignmentSugester has the option of using a universal filter - this will enable you to redirect specific emails (or emails from specific domains) which are rec...
Latest changes/ changelog
Learn new features: email boxes verification, new contact card with email history, edit own email templates (users)A lot of new features this week! Check out what we’ve got for you this time :) 1. Email box verification Lately we pay a lot of attention to safety me...