All entries

Good to know

Although we work very hard to keep the system running smoothly, sometimes certain features or modules won’t work properly and you’ll receive a system ...

Client portal

If your customers are using the Client Portal, remember that they can see it under your own domain. So instead of eg. accountname.sugester.com/client/...

CRM Settings

Sometimes, after adding a custom field, you realize that you put it in the wrong place or spot a spelling mistake in the name. In this case you can ed...

Latest changes/ changelog

Lately we’ve added two important features as the answer to your suggestions :) Learn more below! 1. Extended departments in forms You might say that a...

Latest changes/ changelog

Lately we’ve added a new feature in forms. From now on forms with results can be assigned to a particular department, so only users with an access to ...

Email settings

In your inbox, by the right side of the posts, you can see the date and hour, on which it appeared in the system. Dependent on activities with a post ...

Knowledge base

If you want pictures in the Knowledge Base to get larger after a reader points at them with a mouse, do the following. Go to Settings > Knowledge Base...

Latest changes/ changelog

There’s an error in the newest Google Chrome version, which may cause problems with ‘confirm/ok’ pop up in Sugester. Pop up may flash everywhere the s...

Email settings

Sugester can send notifications to the new system tasks, comments or emails. You can also find system notifications in the right top panel, after clic...

Knowledge base

To adjust Knowledge Base template to your needs, select Settings > Knowledge Base settings > Template. You can select one of three possible choices: ...