First steps with Sugester
SSL with your own domain
If you’re using Sugester with your own domain, you will be logging into the system using HTTPS, whil...
Default user's privileges
You can edit users’ access levels (privileges) by going to Settings > Users, clicking on the wrench ...
Sugester with your own domain
You can have Sugester on your own domain. It enable users and guests login to Sugester from addresse...
Departments - managing multiple departments from one account
Departments enable you to transfer your company structure into Sugester. Dividing your company into ...
Suspending a user in the system
Should a situation arise in which you have to lay off an employee, you will not have to delete them ...
Graphic marking of a user on the list
The feature of adding a graphical icon to a user will allow you to make a user stand out among all o...
Privileges (Roles) for Users
User privileges in Sugester vary depending on the role of the user within the company. Some data wil...
Email confirmation
To increase safety of your account, please remember to verify your email address. To do that, select...
Access to the account from specified IP addresses
To make sure your Sugester account is safe from unwanted login, the owner of an account may select I...
Sugester in your brand colors
Sugester has the option of rebranding / personalization.. At the moment, it is possible to substitut...
What's the name of my account?
As you might have noticed, whenever you need our help, the first thing you are asked for is the name...
How to report errors?
Although we work very hard to keep the system running smoothly, sometimes certain features or module...
Office IP
If you select Settings > Account settings > Office IP you can type in your office IP. In Sugester ac...
Sugester free trial version
Sugester is a complex tool for managing both customer support and customer relationships. The system...
How to delete your Sugester account?
If you want to delete your Sugester account, just select Settings > Account settings > on the bottom...
How to grant tech support access
You often turn to us with questions regarding help with account settings or to analyze a specific si...
How to pay for your Sugester account
To pay for your Sugester account navigate to Settings > Account Settings in the top right corner of ...
Changing the account name
Sugester enables you to freely choose the name of your account. We suggest you stick with simple sol...
Sign up and login
If you decided to join our community, then you should start with testing the system. The account suf...
Feature: holiday/vacation replacement
If one of your employees is away on holiday or will be indisposed due to other reasons, you can use ...
The ability to generate your own titles for subpages displayed within Sugester
Sugester enables you to change the way the title of a subpage which we are viewing is displayed. To ...
How to change the status/department/person on the client list using one mouse click
If you want to change the category of a client, if you want to assign a different representative or ...
Your company data in Sugester
In Sugester you can save your company data.You can use it later to generate an email footer, to gene...
Private mailbox
We don't want our coworkers to see all of our e-mails. That's why each mailbox in Sugester can be ma...
Deleting a user from a system
At any time you can delete a user from your Sugester account. A list of active users you can find in...
How to remove all the inbox posts with one click
Sometimes you want to delete more than one post from your inbox. Regardless, of the fact whether you...
User's profile edition
Users are people, who get the access to your data in CRM. In Sugester you can add as many users as y...