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Knowledge base

A changelog widget allows to display to users news about your app or updates in the system. You can add a changelog widget to any place at your websit...

Latest changes/ changelog

1. Custom fields in the Deals module Many of you have asked us to add custom fields to the Deals module - and we listened. Starting with the beginnin...

Forum & Feedback

Sugester has a built-in error tracking module which can be used to report on HTTP and Javascript errors. Using it is as simple as embedding a code sni...

CRM Settings

Sugester allows you to reorder and hide columns as well as adjust the number of entries visible per page. To change the display options in your CRM mo...

General

You can receive email notifications about all new items, such as emails, tasks and internal comments, which appear on your Sugester account. This opti...

Client portal

Client portal makes it much easier to manage all clients’ posts and give them opportunity to report their problems/errors, also to verify the stage of...

Forms and NPS surveys

One of Sugester's modules is a form builder, which allows you to to easily create, embed or email custom forms. This is a very useful tool if you'd li...

Forms and NPS surveys

NPS surveys are a great tool for measuring customer satisfaction. The abbrevation stands for Net Promoter Score, because the final result of a complet...

Email marketing

Introduction Sugester allows you to create and send email marketing campaigns, segment their recipients and automatically reply with follow-up emails...

Basic operations in helpdesk

In time, by tagging emails, you can get a clear insight into problems or topics, that shows up repeatedly in your company’s correspondence. To enable ...