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General

API documentation

Sugester API You can use our open API to integrate your app or service with Sugester. The API lets you add objects (e-mails, tasks, forum posts) to y...

API & Integrations

SMSapi integration

You can integrate Sugester with SMSAPI and: send personalized text messages. It will sure increase your client's commitment send texts with birthda...

API & Integrations

Dropbox integration

Dropbox makes it much easier to work with files. You can create, store and share yours and your team’s files. In Sugester you can add files from your...

General

Sample SSO configuration

Sugester supports logging in through accounts from third-party websites that have login APIs. When a user tries to log on to the Sugester forum our se...

Macros

Text notification - new deal

Does your company provide training services? Or maybe your job is to implement different kinds of software for other companies? Do you need to know ab...

General

SMS campaigns and SMS sending

To enable SMS sending first you have to integrate Sugester with SMSAPI (Settings > Account settings > Integrations). ...

Filters

Filters - converting email into a client

Sugester enables you to create a special filter, which will scan the default content of the email and convert it into a new customer in the database. ...

API & Integrations

Creating a client from Ebay notifications

Ebay is a well known global server for online auctions. Thanks to Ebay you can sell and buy everything. If you’re a seller and you have an Ebay accou...

Basic operations in helpdesk

How to get SMS notification when you receive an email

to enable SMS notification to alert the user through SMS about every incoming email on his mailbox, first integrate Sugester with SMSAPI account (SMS...

Filters

Filtering messages/tasks which contain a specific phrase or phrases (OR, AND)

Filters have been provided with a new extension - since now they have the functionality of OR/AND. If you want your filter to be even more effective, ...