Forum & Feedback
Collect feedback and build a product community
How to enable tagging on your Suggestions Forum
To enable tagging on your forum, go to Settings > Forum Management > Additional options and tick the appropriate checkbox.
How to automatically assign team members to new posts
To automatically assign team members to new posts (for review/problem resolution etc.), go to Settings > Forum Management > Additional options and sel...
How to choose which fields appear on your suggestion submission page
The submission page can be personalized depending on your preferences. In order to display or hide certain fields on the page go to Settings > Forum c...
Error tracking / bug tracking with Sugester
Sugester has a built-in error tracking module which can be used to report on HTTP and Javascript errors. Using it is as simple as embedding a code sni...
Configuring the post submission form
Configuring the new post submission form Sugester's new post submission form is highly customizable. By going to Settings > Forum Configuration > Pos...
Appoint moderators
To appoint users as moderators, go to Settings > Users > Manage administrators. You will see a list of all the users tied to your account. Click the d...
Configure and manage the Suggestions Forum
Configure and manage your Suggestions Forum This article contains the answers to all the most frequently asked questions about the Suggestions Forum....
Configuring the Sugester widget
At its core, Sugester is built around collecting and managing customer feedback. One way of collecting client opinions is adding our Suggestions Widge...
Connect a forum to your knowledge base
Connecting a forum with your knowledge base lets you easily incorporate useful user-generated content as a help article. To connect a forum with your ...
How to toggle timestamps on posts
You can either display or hide timestamps (exact date and time) below each top-level post and comment. To toggle this settings, go to Settings > Forum...