Forum & Feedback
Collect feedback and build a product community
How to toggle vote withdrawal
To toggle vote withdrawal (users can/cannot withdraw their votes), go to Settings > Forum Configuration > Management and tick the appropriate box.
How to set the number of votes per user
To set the number of votes per user, go to Settings > Forum Configuration > Management and select an option from the drop-down menu. Available options...
How to manage who can vote on submissions
To manage who can vote on submissions, simply go to Settings > Forum Configuration > Management and choose one of the options from the drop-down menu....
Multiple votes per one Facebook like
You can encourage your users to vote using Facebook by counting each Facebook vote as multiple normal votes. To do so, simply go to Settings > Forum C...
How to enable voting on comments/submissions through Facebook
To enable voting on comments/submissions through Facebook, go to Settings > Forum Configuration > Gamification and choose the appropriate option from ...
How to enable voting on comments
To enable voting on comments simply go to Settings > Forum Configuration > Gamification and tick the appropriate box.
How to enable voting on submissions
To enable voting on submissions simply go to Settings > Forum Configuration > Gamification and tick the appropriate box.
How to inform my users about gamification
For gamification to be effective, you have to make sure that your users are aware of it. One way of doing that is to put a short note on your website....
Gamification end date
See How to schedule gamification.
How to schedule gamification
You can schedule gamification by going to Settings > Forum Configuration > Gamification and choosing the start and end dates for gamification.
What kinds of gamification are available on Sugester?
Sugester offers two kinds of gamification: Ranking. A basic system, which lists users according to summary activity (posts and comments submitted, vot...
How to enable gamification on my forum
To enable gamification on your forum, simply go to Settings > Forum Configuration > Gamification and tick the appropriate box. If you want to find out...
How to use custom CSS for my suggestions pop-up
After users click your suggestions tab, they see a pop-up window prompting them to submit a suggestion. If you want to use custom CSS for this pop-up,...
Define whether submissions made using the widget are automatically posted to your forum
To define whether submissions made using the widget are automatically posted to your forum, go to Settings > Forum Configuration > Site widget and tic...
Change how submissions displayed in the widget are sorted
To change how submissions displayed in the widget are sorted, go to Settings > Forum Configuration > Site widget. Available options are New (sorted ch...
How to change forum name displayed on the Suggestions Widget
To change the forum name displayed on the Suggestions Widget, go to Settings > Forum Configuration > Site widget and write your title in the field pro...
How to change the color of my Suggestions Widget
There are currently 6 color schemes available for the Suggestions Widget: black, white, grey, red, green and blue. To choose one of these schemes, go ...
How to change which side of the page the Suggestions Widget appears on
By deafult, the Suggestions Widget appears on the right-hand side of the page. If you want to change this setting, go to Settings > Forum Configuratio...
How to change the position of the Suggestions Widget on my website
By default, the Suggestions Widget is positioned 25% down the page, measured from the top of the page. If you want to change this setting, go to Setti...
How to change the name of my Suggestions Widget
To change the name of your Suggestions Widget, go to Settings > Forum Configuration > Site widget and choose an option from the drop-down menu. If you...
How to enable SSL in my Suggestions Widget
Secure Sockets Layer (SSL) is a cryptographic protocol designed to provide communications security over a computer network. As a rule, you should alwa...
How to use a custom HTML template on my forum
Sugester lets you use a fully customized HTML template on your forum. You can customize each of the following elements separately: site template, p...
How to change the color of my forum's layout
Sugester enables you to choose from 5 color schemes in your forum: black, white, red, green and blue. If you want to use a custom color scheme, please...
How to change the HTML head section of my forum
The element is a container for meta data (data about data). HTML meta data is data about the HTML document. Metadata is not displayed. Meta dat...
How to change the HTML header of my forum
The HTML Header represents a container for introductory content or a set of navigational links. It typically contains one or more heading elements, a ...