Forum & Feedback
Collect feedback and build a product community
How to define who can add new posts to your forum
To define who can add new posts to your forum, go to Settings => Forum settings => Privacy.
Custom forum notifications
To define custom templates for new forum comment notifications, go to Settings => Forum settings => Communications. You can use HTML markup and Handle...
How to define custom templates for new forum post notifications
To define custom templates for new forum post notifications, go to Settings => Forum settings => Communications. You can use HTML markup and Handlebar...
How to enable custom templates for forum notifications
To enable custom templates for forum notifications, go to Settings => Forum settings => Communications.
How to set up where forum notifications are sent to
To set up where forum notifications are sent to, go to Settings => Forum settings => Communications.
How to change the address from which forum notifications are sent
To change the address from which forum notifications are sent in your forum, go to Settings => Forum settings => Communications.
How to change forum notification settings
To change notification settings in your forum, go to Settings > Forum settings > All options > Notifications.
How to enable forum notifications
To enable notifications in your forum, go to Settings => Forum settings => Communications.
How to set your forum's language
To change your forum’s interface language, go to Settings > Forum settings > Forum.
How to set your forum's address
To change your forum’s URL, go to Settings > Forum settings > Forum.
Link between your website and your forum
To set your website’s URL, go to Settings => Forum settings => Forum.
How to change your forum's name
To change your forum’s name, go to Settings > Feedback Configuration > Forum.
How to invite beta testers
1. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum configuration’. 2. Click on your forum’s name. From the menu on the lef...
How to get a Sugester widget for your website
On any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum configuration’. Click on your forum’s name. On the left-hand side click...
How to remove a Suggestions Forum
Please note that removing a Suggestions Forum is final and irreversible. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum c...
How to create a Suggestions Forum
Go to your Sugester main page and click ‘Create a Suggestions Forum’ 2. Give your forum a name in the field provided 3. Click ‘Create a forum’ 4. C...
Automatically display new suggestion prompt
If you are posting a link inside your Suggestions Forum and want the suggestion prompt to be available automatically, include the parameter new=yes ...
Display additional user info from your own portal (eg. logins or e-mail addresses)
In some cases it’s useful to know which specific user submitted a particular post, especially if you want to contact them about ticket resolution. You...
Determine who can add opinions/suggestions
You can allow all visitors on your website to post opinions and suggestions without registering an account. In order to do that, on your Suggestions F...
SSL - Sugester widget over HTTPS
To get the Sugester widget on your website which uses SSL: Go to Settings => Configuration => Widget => SSL field; Save changes; Go to Settings =>...
User database
By default user registered on any suggestions forum can log on to any other forum. There is however a technical possibility to create a separate (inde...
Integrate Sugester with Drupal
A module for integration of Drupal with Sugester is available online. Go to https://www.drupal.org/project/sugester to download the module.
How to remove the option to publish to forum from the suggestions widget
In order to remove the ‘publish to forum’ checkbox from the suggestions widget go to Settings > Forum configuration and in the Privacy section choose ...
How to change the message users see after submitting a suggestion
In order to change the default message go to SETTINGS => FORUM CONFIGURATION => FIELD APPEARANCE AND DESCRIPTIONS and write your message in the field ...