All entries
Forum & Feedback
How to change how new posts are sorted by defaultTo change how new posts on the main page are sorted by default (available options are: by age and by popularity), go to Settings > Forum configuration...
Forum & Feedback
How to change your forum's descriptionTo add your forum’s description, go to Settings => Forum configuration => Layout customization.
Forum & Feedback
How to add your own favicon to the Suggestions ForumTo add your own favicon to the Suggestions Forum, go to Settings => Forum configuration => Layout customization.
Forum & Feedback
How to add your own logo to the Suggestions ForumTo add your own logo to the Suggestions Forum, go to Settings > Forum configuration > Layout customization.
Forum & Feedback
How to set new posts as private by defaultTo set new posts as private by default (prior to admin review), go to Settings => Forum settings => Privacy.
Knowledge base
How to define who can access your knowledge baseTo define who can read posts on your forum, go to Settings > Knowledge base configuration > Privacy.
Forum & Feedback
How to define who can add new posts to your forumTo define who can add new posts to your forum, go to Settings => Forum settings => Privacy.
Forum & Feedback
Custom forum notificationsTo define custom templates for new forum comment notifications, go to Settings => Forum settings => Communications. You can use HTML markup and Handle...
Forum & Feedback
How to define custom templates for new forum post notificationsTo define custom templates for new forum post notifications, go to Settings => Forum settings => Communications. You can use HTML markup and Handlebar...
Forum & Feedback
How to enable custom templates for forum notificationsTo enable custom templates for forum notifications, go to Settings => Forum settings => Communications.
Forum & Feedback
How to set up where forum notifications are sent toTo set up where forum notifications are sent to, go to Settings => Forum settings => Communications.
Forum & Feedback
How to change the address from which forum notifications are sentTo change the address from which forum notifications are sent in your forum, go to Settings => Forum settings => Communications.
Forum & Feedback
How to change forum notification settingsTo change notification settings in your forum, go to Settings > Forum settings > All options > Notifications.
Forum & Feedback
How to enable forum notificationsTo enable notifications in your forum, go to Settings => Forum settings => Communications.
Forum & Feedback
How to set your forum's languageTo change your forum’s interface language, go to Settings > Forum settings > Forum.
Forum & Feedback
How to set your forum's addressTo change your forum’s URL, go to Settings > Forum settings > Forum.
Forum & Feedback
Link between your website and your forumTo set your website’s URL, go to Settings => Forum settings => Forum.
Forum & Feedback
How to change your forum's nameTo change your forum’s name, go to Settings > Feedback Configuration > Forum.
Receiving emails
Receive e-mail through Sugester HelpdeskSugester is a great tool for optimizing e-mail communications within your organization. You can read about a successful implementation of our system o...
Receiving emails
How to set up MX records to point to SugesterSugester allows you to redirect all incoming mail to all e-mail addresses for the domain by adding the MX record. For the content of the MX record nee...
General
How to adjust your spam policy1. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Account settings’. Scroll down to the section marked ‘Spam policy’. From t...
Working with projects
How to create a new projectSugester enables you to create, manage and track projects. At their core, projects are basically a collection of tasks; however, every project has som...
Forum & Feedback
How to invite beta testers1. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum configuration’. 2. Click on your forum’s name. From the menu on the lef...
Forum & Feedback
How to get a Sugester widget for your websiteOn any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum configuration’. Click on your forum’s name. On the left-hand side click...
Forum & Feedback
How to remove a Suggestions ForumPlease note that removing a Suggestions Forum is final and irreversible. On any page, go to ‘Settings’ in the right-hand corner and choose ‘Forum c...