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Live chat

To add the Sugester widget to your website, you must obtain a code snippet from your account. To embed a new widget, go to Settings > Chat configurati...

Live chat

Sugester lets you customize the appearance of your chat widget. To perform these changes, go to Settings > Live chat settings, select the widget you w...

General

Sugester lets you use a number of Handlebars variables to modify the looks and functionality of your forum/knowledge base. See below to read the full ...

Email settings

In Sugester you can send emails from your own email addresses. You can add many email addresses with different domains to your Sugester's account (eg....

Email settings

Autoreply can be set up for any mailbox you have in Sugester. For example: if one of your addresses is help@company.com, all emails sent to this addre...

Email footer

Every mailbox configured in Sugester can have its own custom footer. You can reach this setting by going to Settings > Mailboxes and clicking on the m...

Good to know

If you select Settings > Account settings > Office IP you can type in your office IP. In Sugester activities will be registered as done in the office....

Live chat

To embed our chat in your website, go to Settings > Chat widget configuration and click Add. You will see the following options: This is where you ca...

General

Sugester API You can use our open API to integrate your app or service with Sugester. The API lets you add objects (e-mails, tasks, forum posts) to y...

Email footer

In e-mail footer, by default, you can see ‘Powered by Sugester’ notation with a link to our website. If you don’t like it this way, select Settings > ...