Basic operations
Deleting a user from a system
At any time you can delete a user from your Sugester account. A list of active users you can find in Settings > Users. If you want to delete a partic...
User's profile edition
Users are people, who get the access to your data in CRM. In Sugester you can add as many users as you want, give them privileges (more about privileg...
Checking account limits
Each Sugester Plan (paid and free) has its limits, and they’re different limits in each one of them. Limits mostly apply to users, email boxes, sent e...
How to change/recover your password?
Sugester allows you to change your password at any time or, if you forgot it, to recover it. Password recovery If you forgot your password and can’t l...
Changing account's owner
If you’re leaving the company for which you’ve created Sugester’s account, then you can easily pass your Owner privilege to another person. It’s very ...
Private mailbox
We don't want our coworkers to see all of our e-mails. That's why each mailbox in Sugester can be marked as Private. All e-mails sent by private mailb...
Advanced search in Inbox
Sugester allows you to improve handling mailbox in company. Thanks to advanced search you will easily find e.g. e-mails sent by particular client, you...
How to add new users?
Group work is a key for success in customer service. If you want to add coworkers to your Sugester account, just select Settings > Users > Add user. ...
How to change the status/department/person on the client list using one mouse click
If you want to change the category of a client, if you want to assign a different representative or apply a different tag to a group clients, you do n...
How to remove all the inbox posts with one click
Sometimes you want to delete more than one post from your inbox. Regardless, of the fact whether you want to delete everything or specific posts relat...