General
Get help with general setup & configuration
How to check status' ID?
Each status in Sugester has its own unique ID. It’s quite useful to know it, eg. when you create your own macros. If you want to check status’ ID, all...
Files in Sugester
All Sugester’s users can store their files in the cloud. In all paid plans the file space is unlimited, in the free plan it’s 1GB. Maximum size of one...
Custom module names
We have added a new feature to Sugester. From now on you can give custom names to Sugester's modules. This makes creating a personalized experience fo...
Sample SSO configuration
Sugester supports logging in through accounts from third-party websites that have login APIs. When a user tries to log on to the Sugester forum our se...
Managing pages
Sugester is your online customer support and service center. Apart from our core tools - the helpdesk dashboard, simple CRM, product forum and knowled...
Sugester under your own domain name
In order to add your own domain (eg. help.yourdomain.com): In your DNS configuration set CNAME to dns1.sugester.pl; Please choose a domain like sug...
Custom modules names
In Sugester you can add your custom names for each module. Thanks to this feature you will easily adjust Sugester to your company's terminology and ma...
SMS campaigns and SMS sending
To enable SMS sending first you have to integrate Sugester with SMSAPI (Settings > Account settings > Integrations). ...
Status color for emails, tasks, deals and clients
In Sugester you can add colors to emails, tasks, deals and clients statuses. From now on all your posts will be much more visible in the system. You c...
TODO list
Sometimes you have to note quickly some activities, eg. to finish your negotiation with a client, finish your email or go to project’s next level. In ...